Terms of service

Terms of Service

Last updated: September 8, 2026

Welcome to Bottoms Bliss. These Terms of Service govern your use of the Bottoms Bliss website and your purchase of products through our online store.

By accessing or using our website, or placing an order with us, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Bottoms Bliss

Bottoms Bliss is an Indian women's workwear brand offering products including trousers, polos, and related apparel.

Throughout these Terms, “Bottoms Bliss,” “we,” “us,” and “our” refer to Bottoms Bliss.

“Customer,” “you,” and “your” refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with or disrupt the website.
  • Attempt to gain unauthorized access to our systems.
  • Copy, reproduce, modify, or distribute our website content without permission.
  • Use automated methods to improperly access or collect information from our website.
  • Provide false or misleading information when placing an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, or website.

3. Products and Product Information

We make reasonable efforts to display our products and information as accurately as possible.

Product images, colors, textures, and appearance may vary slightly depending on your device, screen settings, lighting, photography, and other factors.

We aim to provide accurate information about:

  • Product descriptions
  • Sizes
  • Colors
  • Materials
  • Pricing
  • Availability
  • Product images

However, we do not guarantee that every product detail displayed on your screen will appear exactly the same in person.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Product Availability

All products are subject to availability.

Adding a product to your cart does not guarantee that the product will remain available until checkout is completed.

If a product becomes unavailable after you place an order, we will contact you regarding the available options.

5. Pricing

Prices displayed on our website are in Indian Rupees (₹) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Any price change will not affect an order that has already been confirmed, except where required to correct an obvious pricing or technical error.

6. Orders

When you place an order, you are making a request to purchase the selected products.

After placing an order, you may receive an order confirmation acknowledging that we have received your order.

An order confirmation does not necessarily mean that the order has been finally accepted if circumstances arise that require us to cancel or modify the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraud or unauthorized activity.
  • Incorrect customer information.
  • Technical errors.
  • Other circumstances affecting our ability to fulfill the order.

If we cancel an order after payment has been made, we will provide the applicable refund or resolution in accordance with our policies and applicable law.

7. Payments

We accept the payment methods displayed during checkout.

Payment processing may be handled by third-party payment service providers.

For Cash on Delivery orders, you agree to provide accurate contact and delivery information and to accept the order at the delivery address provided.

8. Cash on Delivery

Cash on Delivery (COD) is available for eligible orders and delivery locations.

COD availability may vary depending on courier coverage and other operational factors.

We may restrict or decline COD orders where reasonably necessary, including where there is a history of repeated refused or failed deliveries.

9. Shipping and Delivery

We currently ship across India.

Our standard shipping is free on all orders.

Estimated delivery is generally 3–5 business days after dispatch.

Delivery times are estimates and are not guaranteed. Delays may occur because of courier operations, weather, public holidays, remote-area delivery restrictions, incorrect address information, or other circumstances beyond our reasonable control.

For more information, please see our Shipping Policy.

10. Returns and Exchanges

We offer eligible customers returns and exchanges within 2 days of delivery, subject to the conditions described in our Return & Exchange Policy.

Standard eligible returns are subject to a ₹150 return shipping charge, and refunds for eligible standard returns are provided as Bottoms Bliss store credit only.

Customers may request an exchange for another available product, subject to applicable charges, product availability, and price differences.

If you receive a confirmed damaged, defective, or incorrect product, Bottoms Bliss will cover the return shipping and provide a replacement of the same product, subject to availability.

For complete details, please see our Return & Exchange Policy.

11. Store Credit

Where store credit is issued under our Return & Exchange Policy, it may be used toward eligible future purchases from Bottoms Bliss.

Store credit is not intended to be exchanged for cash except where required by applicable law.

Any restrictions or conditions applicable to store credit will be communicated to the customer when the credit is issued.

12. Intellectual Property

All content on the Bottoms Bliss website, including but not limited to:

  • Logos
  • Brand names
  • Product photographs
  • AI-generated or digitally created brand imagery
  • Graphics
  • Designs
  • Text
  • Product descriptions
  • Website layouts
  • Other visual and written content

is owned by or licensed to Bottoms Bliss unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.

13. User Reviews and Content

If we allow customers to submit reviews, photographs, comments, or other content, you agree that the content you submit:

  • Is truthful and not misleading.
  • Does not violate another person's rights.
  • Does not contain unlawful, abusive, threatening, or inappropriate material.
  • Does not infringe intellectual-property or privacy rights.

By submitting content to us, you grant Bottoms Bliss permission to use, reproduce, display, and publish that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or applicable law.

14. Third-Party Services

Our website may use third-party services, including payment providers, delivery partners, analytics services, communication services, and other technology providers.

Your use of third-party services may also be subject to those providers' own terms and policies.

We are not responsible for the independent actions, policies, or availability of third-party services.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable because of:

  • Maintenance
  • Technical issues
  • Updates
  • Security measures
  • Service-provider issues
  • Events outside our reasonable control

16. Limitation of Liability

To the extent permitted by applicable law, Bottoms Bliss will not be responsible for losses arising from circumstances beyond our reasonable control, including courier delays, technical failures, third-party service interruptions, or events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your misuse of our website, violation of these Terms, or violation of applicable law or the rights of another person.

18. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the “Last updated” date at the top of this page.

Your continued use of our website after updated Terms are posted means that you acknowledge the updated Terms, subject to applicable law.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India, subject to applicable law.

Any disputes will be handled in accordance with applicable Indian laws and legal procedures.

20. Contact Us

If you have questions about these Terms or your order, please contact us:

Bottoms Bliss
Email: customersupport@bottomsbliss.com
Phone/WhatsApp: +91 79779 62686

For order-related enquiries, please include your order number where applicable.