Privacy policy

Privacy Policy

Last updated: September 8, 2026

At Bottoms Bliss, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you when you visit or make a purchase through our online store.

By using our website or purchasing from Bottoms Bliss, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or otherwise interact with Bottoms Bliss, we may collect information such as:

Information you provide to us

This may include:

  • Name
  • Billing and shipping address
  • Mobile/telephone number
  • Email address
  • Order and purchase information
  • Information you provide when contacting customer support
  • Information you provide when requesting a return or exchange

Payment information

When you make a purchase, payment information may be processed by the relevant payment service provider.

We do not need to store your complete payment-card details on our own systems. Payment information may be handled directly by third-party payment processors according to their own privacy and security practices.

For Cash on Delivery orders, we may collect the information necessary to process and deliver your order.

Automatically collected information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser and device information
  • Pages viewed
  • Website interactions
  • Referring pages or sources
  • Approximate location information derived from technical data
  • Cookies and similar technologies

The information collected may vary depending on the Shopify features, apps, analytics tools, advertising services, and other technologies used on our store.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders.
  • Deliver products to you.
  • Process payments and Cash on Delivery orders.
  • Provide order confirmations and shipping updates.
  • Handle returns and exchanges.
  • Provide customer support.
  • Respond to questions and requests.
  • Improve our products, website, and customer experience.
  • Prevent fraud, abuse, and unauthorized activity.
  • Maintain the security of our website and services.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional or marketing communications where permitted and where you have provided the necessary consent.

3. Marketing Communications

If you choose to subscribe to our emails or otherwise provide consent to receive marketing communications, we may send you information about:

  • New products
  • New collections
  • Restocks
  • Special offers
  • Promotions
  • Brand updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the relevant communication.

You may also contact us if you need assistance with your marketing preferences.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember certain preferences.
  • Understand how visitors use our website.
  • Improve website performance.
  • Provide relevant marketing or advertising where applicable.

Some cookies may be provided by third-party services integrated with our Shopify store.

You may be able to manage or disable certain cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

5. Shopify and Third-Party Services

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our store.

We may also use third-party service providers for functions such as:

  • Payment processing
  • Shipping and delivery
  • Analytics
  • Marketing
  • Customer communication
  • Fraud prevention
  • Website functionality

These providers may process information as necessary to provide their services.

We encourage you to review the privacy policies of relevant third-party providers for more information about how they handle personal information.

6. Sharing Your Information

We do not sell your personal information as a standalone product.

We may share relevant information with trusted service providers when necessary to operate our business and provide services to you.

For example, information may be shared with:

  • Shopify and technology providers.
  • Payment processors.
  • Courier and logistics partners.
  • Customer-support providers.
  • Analytics and marketing providers.
  • Fraud-prevention and security services.
  • Professional advisers where necessary.
  • Government authorities or law-enforcement agencies where required by applicable law.

We only share information where reasonably necessary for the relevant purpose or where required or permitted by applicable law.

7. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Processing and maintaining your orders.
  • Providing customer support.
  • Handling returns and exchanges.
  • Maintaining business and financial records.
  • Meeting legal, accounting, tax, regulatory, and dispute-resolution requirements.
  • Protecting our legitimate business interests.

The specific retention period may vary depending on the type of information and the purpose for which it is retained.

9. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

You may also have choices regarding marketing communications and certain uses of your information.

To make a privacy-related request, contact us using the details below.

We may need to verify your request before taking action to protect your information and prevent unauthorized access.

10. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us:

Bottoms Bliss
Email: customersupport@bottomsbliss.com
Phone/WhatsApp: +91 79779 62686

When contacting us about a privacy request, please provide enough information for us to understand and process your request.